WHAT ARE PREORDERS?
Each week we offer a group of items that are available to order for a limited time and will be delivered at a future date. Turnaround time will vary but is always specified on the product listing! Preorder collections are items that we do *not* have in stock currentlyand the ETA will vary.
IMPORTANT INFO ON CUSTOM/PERSONALIZED PRODUCTS:
Personalized orders must be placed directly on the wholesale site! Payment is collected up front on those items and customization info can be entered on the wholesale listing.
GENERAL PREORDER REMINDERS:
1. What happens if I order in stock and preorder items together?
Your items will be held and shipped together when your preorder is ready to ship. Place separate orders if you want in stock items shipped separate.
2. When will I get my order?
Please pay attention to the ETA listed on each item. If an item's ETA is delayed, we will reach out in the VIP group AND email. If you need additional help with preorders, email help@ritualhuntley.com
3. Can I cancel my preorder?
By placing an order for a preorder item, you are committing to the order and it cannot be cancelled after the preorder close date.
